Admin Console

Sign in to manage your SYGNAL account

Admin access is restricted to authorized Google accounts with 2-Step Verification.

SYGNAL Admin
Customers

Usage

Where and how often SYGNAL is used for training. Counts only: no individual sessions are kept.

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Partners

Win map

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The A.J. Stone Ontario win map places each deal automatically from its organisation or fire-department name. Only A.J. Stone (Ontario) deals appear here: SYGNAL-direct US and Canadian customers are never on this map. A deal A.J. Stone sold that cannot be placed is listed under Needs review. Assign the right municipality or county and it is remembered by organisation name, for open quotes and closed deals alike.

Partners

Payouts

Commission each dealer earned and the Stripe transfers sent to them

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Partners

Commissions owed

What SYGNAL owes each dealer, deal by deal, and how to settle it

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Taken from the email domain when blank.
Use it when the licence domain differs from the email's.
Trial length
Credited if this trial upgrades.
Billed if this trial upgrades. Guide by department size: 1500 / 2500 / 5000 / 9999.99. Blank is 1500.
Organisation logo (optional)
Or drop a PNG or JPG here.
What the trial includes
  • 10 floating seats
  • The clock starts on the first device activation
  • The customer gets a welcome email with the licence key
  • A reminder 3 days before it ends
  • You are told when it ends

Customer

The licence is tied to this email's domain.
Copy reps. Separate with commas.
Currency
Fixed once sent. Sets who earns commission.
Cheapest to set now — after the invoice exists, Stripe forces a void and a new number.
Mentioned in the email.
The contact's domain is always included. Add more with commas or spaces.

What they’re buying

What the quote covers
Tier
Yearly rate.
Guide by department size

Add-ons

Unticked and below list, a price counts as a year-1 discount and renews at list.

Hardware and shipping

SAM kitWiFi $899.99 · LTE $974.99
SAM kit connection
Source kitList $499.99
SourceSingle unit · list $149.99
ShippingUS and Canada count as domestic
Shipping

Term and price

years Paid up front. Multiplies the software lines.
List price $0.00 Software for 1 yr, before discount.
Discount as a percent or an amount

Set either the discount or your price — the other fills in. Hardware is billed separately at the prices above.

Send

Send to
A rep gets it and forwards it to the client.
Test quote Sends to your own inbox only (support@sygnalapp.com), flagged TEST, excluded from pipeline totals. A paid test never bills the dealer.
Shown in the email.

New discount code

Stripe won't let a code change after it's made.
Discount
Applies to

Codes

Partners

Reps

Dealer sales reps with portal access at partners.sygnalapp.com

Invite a rep

All reps

Training

Trainers

Manage certified SYGNAL trainers

Add a trainer

Separate languages with commas

All trainers

Training

Bookings

All training sessions and booking requests

Training

Prices

Prices in US dollars, stored in Firestore (in cents), never hard-coded

Training

Revenue

Revenue across all completed training sessions

Customers

Upgrade vendor to trainer

Turn an existing vendor into a SYGNAL trainer. Their Stripe Connect account is reused.

Training

Certificates

Issue a SYGNAL training or trainer certificate by hand

Issue a certificate

Required when the email above is a personal one, such as Gmail.
Free add-ons (included with this partner's licence)

Find the customer

Type two letters or more.
Content

Blog

SEO blog posts: suggest topics, write articles, publish

Content

Scenarios

Review community submissions, approve or reject them, and upload official templates